Case Studies, Long Term, Sydney

Case Study:  Corporate Leasing & the Power of Precision

– 3 minute read – by Dylan Henry

There is value in observing the masses and doing the opposite.

The Situation:

Landlord’s contact us all the time to get our perspective regarding what rental strategy’s they should implement. However, it is always a refreshing surprise (and compliment) when previous customers reach out. In this particular case, an owner had enjoyed notable success over the years self-managing their property.  It was a furnished property, so she had jumped on the Airbnb bandwagon as well as leasing her property through a large franchise real estate agency. Being homebound during COVID19, her existing tenants became laser-focused on purchasing a home which eventually resulted in them terminating their lease 3 months early. The relationship between the owner/landlord and the tenant became uncomfortable and borderline hostile.  Simply put, breaking the lease had become expensive for all the parties involved.  So here she is, in the middle of the pandemic with an empty fully furnished luxury property and international travel/migration severely constricted.  To say that she was concerned and did not have faith in real estate professionals would be an understatement.

The Solution:

We were appointed by the client because of our reputation in luxury furnished property, corporate rental and executive leasing in the area. We had 2 weeks for the tenant to exit and they were not comfortable or remotely welcome to anyone doing open for inspections (OFI’s).  Over the years, Property Providers has built a strong reputation with corporate relocations agents. As we are accustomed to doing deals over borders, we were way ahead of the curve in terms of video and virtual inspections. Many agents feel that any or all marketing material must be slick and polished however we feel that sometimes “telling vs selling” can be a good thing.  At the end of the day, time is currency and speed is everything.

The Result:

After negotiating the early break lease of two weeks rent, we had three separate offers for the property within days without anyone walking through the property. One from a local family who were looking to buy in the area and two corporate families. This is in the height of pandemic when people are losing their jobs and confidence is low? In the end, the Landlord settled on an executive family who had relocated to Sydney for the next 2 years of work and signed a lease for 24 months at a rental increase of 31% (from $2500 p/w to $3600) when the rental rates in the COVID market were declining.  This plus 2 weeks additional rent from the vacating tenants with only 3 days of vacancy for the landlord. After this whole process we handed back the property for her to manage,  the whole exercise took only 3 or 4 touchpoints between the client and agency and no public marketing (i.e. no or domain) just through positioning ourselves in the market and building the relationship we were able to achieve all this just through our contacts and database.

Needless to say, this was a stand-out result considering the challenging market conditions.

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Dylan Henry

Dylan has a passion for innovation in his work but also ensuring he gets results. His motto is to ‘under promise and over deliver’ because he feels like action is the best way to express your value to the marketplace. Dylan brings that mentality into everything he does and feels that in the property market it’s essential. While leaders in the industry seemed to focus on having an opinion, he is focused on being transparent and delivering the best results in the shortest time. This has allowed him to add value to his clientele and become increasingly malleable in a traditionally pedestrian market. This transparency and flexibility have allowed him to separate himself in the industry and allowed his clientele to maximise their assets.

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