Short-term Rental
Code of Conduct

The short-term accommodation Code of Conduct sets rules and behaviours for guests, owners, letting agents and booking platforms to follow, including when emergencies happen or issues arise.

 


   Download Code




   Code Summary

The Code of Conduct applies minimum standards of behaviour and requirements on booking platforms, hosts, guests and letting agents and facilitators. - NSW Fair Trading

Repairs & Emergencies

If something's not right,
let's get it fixed up.

Although we have a proactive property maintenance program,
it is understandable that sometimes unforeseen things happen and repairs are required.

The fastest way to get things fixed is to provide the property owner
and tradesperson as much information as possible.



   repairs & maintenance
   Emergency Trades

   Emergency Policy

Protection to rent out & confidence to book in.

The new NSW short-term rental accommodation code of conduct imposes new regulations for stays for periods of 3 months or less.

It brings in various obligations for owners, behavioural standards for guests and a new short-term rental exclusion register to provide confidence for hosts, guests and agents.

Property
Peace of Mind

Rent your home or investment property with confidence.

Our partners at ShareCover offer flexible insurance policies that covers damage, theft, liability, and more.

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Insurance gives you peace of mind to avoid financial and emotional stress.

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