image of screw driver

Emergency Services & Trades

Something’s not right? Let’s get it fixed up!

Please review our Emergency Policy prior to calling emergency trades.

user icon logo Emergency Services

  • 24/7 Support
  • Police, Ambulance, Fire
  • Emergency Trades

magic-wand icon Repairs & Upkeep

  • Troubleshooting Guide
  • Quick response
  • At your fingertips

clipboard icon Emergency Policy

  • What is “urgent”?
  • What is NOT “urgent”?
  • When to call emergency trades?

Repairs & Maintenance

If something’s not right, let’s get it fixed up.

Although we have a proactive property maintenance program,
it is understandable that sometimes unforeseen things happen and repairs are required.

The fastest way to get things fixed is to provide the property owner
and tradesperson with as much information as possible.

** Prior to instructing any trade, please review our emergency trade policy and contact us (directly or through the 24/7 call centre).

Emergency Services

  • Police, Ambulance, Rescue & Fire (Life-threatening emergencies)
    Dial 000 (triple zero) or text 106

    Hearing impaired call 133 677 (TTY) or 1300 555 727 (speak and listen) to connect you to emergency services.
    • Property Providers (24 hours / 7 days)
      02 9969 7599
    • NSW Poisons Information Centre
      13 11 26
    • After Hours Medical & Pharmacy Services
      137 425 (13SICK)
      Medical Centre Pharmacy – 10 Dale Street, Brookvale (Open 7 am to 10 pm every day)
    • Emergency Vet & Wildlife Rescue
      NSVH (Artarmon) on (02) 9436 4884
      SASH (North Ryde) on (02) 9889 0289
      WIRES (wildlife rescue) 13 000 WIRES or 1300 094 737

    Emergency Trades

    *Emergency Trades Policy Applies.

      Other Useful Contacts

      • Directory Assistance
        1234
      • Taxi
        13-CABS
      • Local radio station
        702 ABC SYDNEY 702 AM

      Trusted professionals

      Fully licensed with
      NSW Fair Trading logo
      Member of
      REINSW logo
      Member of
      Astra logo
      Trust Accounts – Audited Annually
      Audit logo