Policy: Owner Booking Cancellations
Property Providers™ vision is to, “Help People Live Better” through being Sydney’s most flexible residential rental company. This vision is driven by 3 core values; Passion, Performance and Profit. Importantly, we seek profit not through dollars and cents but through the pursuit of our guiding principal that all successful long-term partnerships have a foundation of mutual investment, respect, risk and commitment. We aim to create these virtues in all our relationships and touch points with long-term leasing tenants, short-term rental guests, employees, suppliers, partners and our property owner partners.
The purpose of this document is to clearly communicate the company’s policy as it relates to Owner Booking Cancellations.
To be clear, concise and consistent regarding Owner Booking Cancellations.
To minimise risks and costs (i.e. time, energy, money) to all parties involved any booking albeit the Agency and Property Owners.
To resolve disputes as quickly, effectively and in a manner that is as reasonable and mutually equitable to all parties.
Effective Date: This policy is effective Day Month Year